Orders are shipped via Fedex Ground within the US only.
If you would like to cancel your order, please contact us as soon as possible at firstname.lastname@example.org or (855) 787-8953. If your order has already shipped, an order cannot be cancelled.
Currently KOPU Water does not accept returns. All sales are final. If however you received the wrong item, please contact us at (855) 787-8953 or email@example.com and we will replace the shipment with the appropriate item.
If you feel the product has arrived damaged, please contact us at (855) 787-8953 or firstname.lastname@example.org to discuss an appropriate solution.
For other questions, please contact us by phone Monday to Friday 9am-5pm PST at (855) 787-8953 or email@example.com.